Site Management Manage Employees
Contact Management
GoServicePro has the ability to associate contacts to sites and track the history of your contacts interactions with your company such as:
- Phone calls
- Emails
- Notes
- Cases
- Work Orders
- Part Orders
- Service Contracts
- Opportunities
The entire history is searchable and reportable. You can set up contact specific notifications and alerts allowing you to treat your customers in a customized and pre-determined manner.
Logging Contact Interactions
- Log notes, phone calls, and emails that take place between you and your contact
- View past logs to see how best to assist your contact