GoServicePro utilizes Queues to place users into groups for easy assigning of work items. Administrators can add and remove individuals from queues and individuals can exist in multiple queues simultaneously. This is an excellent way to define departments, regions, or a co-located workforce.
- Queues are easily accessible and can add or remove users seamlessly
- Queues can be set up to be 100% automated, saving you valuable time
- Set up queues for specific offices in order to best assist customers by geographical areas