Articles make up the integrated knowledge base within GoServicePro and can greatly reduce the time it takes to solve a problem by providing proven, repeatable processes that have the right information at the right time for employees at all levels of your company.
- Articles allow for standardizing processes
- Quickly find previous documentation for how to service specific parts
- Provide easy revisions to past articles.
Articles for Customers
- Specify which customers your articles apply to
- Articles can be used for as many parts as your company carries