Articles Integrated Knowledge Base

Case Billing Mobile Application Software

Articles make up the integrated knowledge base within GoServicePro and can greatly reduce the time it takes to solve a problem by providing proven, repeatable processes that have the right information at the right time for employees at all levels of your company.

Internal Documentation

articles_1

  • Articles allow for standardizing processes
  • Quickly find previous documentation for how to service specific parts
  • Provide easy revisions to past articles.

Articles for Customers

  • Specify which customers your articles apply to
  • Articles can be used for as many parts as your company carries

Sample Articles Screen

articles