Time and materials entitlement provides a way to set up service offerings without the complexity of a service contract. Typical uses of time and materials entitlement include off-the-street calls, service out of scope, etc. This insures that your one-time customers receive the same features such as service-level commitments, standardized billing, etc as your service contract customers.
Time and Materials Ideal for Many Businesses
- For small transactions, a contract might not be needed. Time and Materials are a quicker choice
- Smaller companies might only provide a few services, choosing to forgo contracts all together
- Provides a fast and reliable way to form billing