Up to 7% of an enterprise’s gross sales are captured by reverse logistics.
This is according to a 2005 article in Forbes by Robert Malone titled, “Reverse side of logistics: The business of returns”. What if there was a way to help manage the reverse logistics process at your organization to help reduce that cost?
What is Reverse Logistics?
All operations related to the reuse of products and materials could be considered reverse logistics. It is the process of moving goods from their typical final destination for the purpose of capturing value, or proper disposal. Remanufacturing, refurbishing, and recycling are three examples of reverse logistics.
How can GoServicePro Help?
GoServicePro has an integrated parts management system that provides a place to manage parts you service, parts you manufacture, spare parts, and inventory parts. Comprehensive features like revisions, parts catalogs, bill of materials, and alternates make it easy to manage all of your parts and reverse logistics.
- Automatically create a part request when technicians remove parts from customer sites.
- Integrated part transactions to enable flows like return of DOA parts to warehouse, retain bad parts in truck, or scrap in field.
- Supports complex part flows like installs, de-installs, and exchanges are easily transacted.