Features
GoServicePro Features
Customer Details
GoServicePro offers detailed customer profiles, asset tracking, and centralized account views — streamlining communication, documenting site conditions, and managing service entitlements to ensure efficient service delivery and enhanced customer satisfaction.
SLAs and Entitlements
GoServicePro tracks Service Level Agreement compliance with real-time alerts, manages service entitlements to ensure accurate service delivery, and centralizes contract details with streamlined administration and performance metrics to optimize contract management.
Asset Management
Our commercial and home service management software provides comprehensive asset records, automated maintenance scheduling, and lifecycle management, along with detailed usage analytics to optimize asset performance and longevity.
Logistics
With our platform, technicians can access real-time inventory data, enabling them to check stock levels, request parts, and manage supplies efficiently — all in an effort to provide seamless service delivery.
Dispatch & Scheduling
GoServicePro automates work order assignments, optimizes routes for efficiency, and provides real-time dispatch and visual scheduling tools. Technicians also receive real-time job status updates for enhanced efficiency and responsiveness in field operations.
Mobile Technician App
Your team can have real-time access to job information, on-the-go updates, and customer interactions, whether you’re in a remote work site, machine room, basement, or just anywhere when the internet goes down.” needs to change to something like “Your team can have real-time access to job information, on-the-go updates, and customer interactions, whether you’re in a remote work site, machine room, basement, or anywhere else your connection drops.
Workflow
GoServicePro streamlines workflow management by defining workflows for teams, tracking statuses, supporting auditing, and assigning ownership of objects. It also includes performance analysis features to optimize processes and improve efficiency.
Billing
Count on our service business management software to track labor and material usage accurately, automate invoice generations, and support customizable billing rates. GoServicePro can also manage entitlement-driven inclusions, ensuring precise billing for time, expenses, and parts based on service agreements.
Reporting
Get clear insights and make informed decisions with GoServicePro’s customizable reports and real-time dashboards. You’ll be able to view and manage integrated data from multiple sources with comprehensive analytics and visualizations for enhanced operational efficiency.
Data Management
GoServicePro supports flexible data import, offers customizable export formats, and includes automated and secure data handling with transformation tools to ensure accurate and efficient data management.
Try GoServicePro Yourself
With a Free Demo
Do you want a closer look at how our field service management software could make dispatching technicians easier? Explore all the powerful features GoServicePro has to offer by scheduling a free, personalized demo with our team. We look forward to connecting you with a job management tool that will work as hard as you do.